Shopping
All orders at CZDIA can enjoy free OR low cost shipping to anywhere in the world.
To orders value under US$99, we offer Standard Shipping (US$10) (Tracking Available) and Expedited Shipping (US$36) (Tracking Available).
To orders value between US$99 and US$198, we offer FREE Standard Shipping and low cost (US$36) Expedited Shipping.
To orders value above US$199, we offer FREE Expedited Shipping.
Standard Shipping: Meest/EMS/USPS/DPD/PostNL/Hermes etc, it takes about 10-30 business days delivery.
Expedited Shipping: FedEx/UPS/DHL, it takes about 3-7 business days delivery.
We select the most secure shipping option to your individual location which may vary for each country. It is not possible to specify a preferred carrier when placing your order.
The shipping cost will be automatically calculated. You will see the shipping cost and choose appropriate shipping method during the check-out process.
Yes! We ship internationally. All orders at CZDIA can enjoy low shipping cost OR free shipping to anywhere in the world.
All items are shipped via Meest, EMS, USPS, DPD, PostNL, Hermes, FedEx, UPS or DHL etc. We have the right to choose the best shipping method for you.
To orders value under US$99, we offer Standard Shipping (US$10) (Tracking Available) and Expedited Shipping (US$36) (Tracking Available).
To orders value between US$99 and US$199, we offer free Standard Shipping(Tracking Available) and low cost Expedited Shipping(Tracking Available).
To orders value above US$199, we offer FREE Expedited Shipping(Tracking Available).
If you have provided an incorrect address and your order has not shipped, we will do our best to update your order with the correct address. We cannot guarantee that your address will be changed to the correct address in time. Please email us at info@czdiamond.com ASAP.
An order confirmation and shipping confirmation email are always sent to the email address that was used at checkout. They often times end up in the spam folder, so please check there if you have not done so already.
If your package is returned to us for any reason, you will be responsible for paying for the package to be sent out again.
CZDIA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Each single piece of loose stone and jewelry is carefully check and exam by our in house experienced craftsmen before it is shipped to you. And we are happy to extend to you a 30-days refund or return policy. If you received a faulty product, we will gladly accept the refund or exchange. More info please refer to our Return & Refund Policy.
When your order has shipped, you will receive an email with the tracking information. It will also appear in your order history on the website.
You can track your order via this website https://www.17track.net with the tracking number.
Product
With the proper care, your cubic zirconia jewelry can last a long time.
Sterling Silver Care: Sterling silver jewelry can be passed down from generation to generation with the right care. We encourage you to wear your silver everyday! Silver that is used regularly needs less care. In rare cases, silver can tarnish when it is exposed to salt, air, and products containing sulfur. But no need to worry, clean it regularly using a soft cloth or mild soapy water, dry it thoroughly. Store pieces individually in a cool, dry, dark place—preferably in airtight bags or anti-tarnish pouches—to avoid scratches and moisture-induced tarnishing.
Gold Filled/Gold/Rose Gold Vermeil/Gold/Rose Gold/Rhodium Plated: We encourage you to take off your jewelry before showering, exercising, and swimming. Gold Filled, Vermeil, and Plated jewelry can tarnish when in contact with perfumes, lotions or hair products. Please avoid harsh chemicals such as bleach, oil, jewelry cleaners, or polishing cloths as they can affect the finishing. To help keep your jewelry looking beautiful, store it in a dust bag, sealed plastic bag, or dry cloth bag.
Solid Gold: Solid gold (10K, 14K and 18K gold) is a precious metal that will not oxidize or discolor since it is the least reactive metal. The 10K, 14K or 18K alloy gives our pieces their beautiful, subtle hue. To maintain its beauty, scrub lightly with a toothbrush and warm water.
Our jewelry is crafted with utmost precision and care. We prioritize quality materials to ensure lasting brilliance and customer satisfaction. Here’s what sets our jewelry apart:
Genuine 925 Sterling Silver: All our silver jewelry pieces are crafted using genuine 925 sterling silver. This premium quality silver provides strength, durability, and a beautiful shine that lasts.
5 Layers Gold Plating: To enhance the longevity of our jewelry, we apply a 5 times white gold plating. This protective layer ensures resistance to rust and corrosion, keeping your jewelry looking as good as new for years to come.
Only the finest grade Cubic Zirconia: We use only the finest grade CZ diamond in our cubic zirconia jewelry. Cubic zirconia is a brilliant stone that closely resembles a diamond. With its exceptional sparkle and fire, you can enjoy the beauty of a high-quality gemstone at an affordable price.
We believe in delivering excellence through our craftsmanship and materials, ensuring that every piece of jewelry meets our high standards. Trust us to provide you with jewelry of exceptional quality that will make you shine.
Payment
1. Paypal Payment and Debit & Credit Card:
This is an online payment. The Debit & Credit Card payments will be handled by Paypal Payment and we don’t store any of your Credit Card information.
2. Wire Transfer:
This is an offline payment. Please contact us for banking details after place your order.
3. Western Union or MoneyGram or AliPay:
This is an offline payment. Please contact us for payment info after place your order.
CZDIA want you to feel comfortable in knowing that we regard your privacy and security very seriously. In order to ensure a safe and secure environment for all of our customers, we employ the latest data encryption technology to protect against loss, misuse, or alteration of your information.
We accept payments through Paypal Payment which is a 3rd party payment verification. If you are concerned with entering your credit card information through our website, click here to learn more about Paypal Payment.
CZDIA prices are EXW Prices. That means you may need to pay the custome fees and tax. Please check with your local postmaster regarding arrival customs fees & tax.
Orders & Returns
You can find our Returns and Refund policy HERE.
If you want to cancel or change your order, please email info@czdiamond.com ASAP. If your order hasn’t been shipped, our fulfillment team will do their best to make the switch. However, we cannot guarantee that your order will be corrected in time.
If you realize these types of errors on your final order, please email info@czdiamond.com ASAP. If your order hasn’t been shipped, our fulfillment team will do their best to make the switch. However, we cannot guarantee that your order will be corrected in time.
In the event that your card was charged and you don’t believe the order went through, it is likely that you are seeing a pending charge that will be reversed within a few business days. The reversal time is dependent on your bank.